Terms and Conditions

General Terms

Prescription Glasses

Non-Prescription Glasses

Warranties and Repairs

Appointments and Eye Exams

Promotions and Offers

Privacy and Personal Information

Liability

Intellectual Property

Governing Law

Contact Information

1. General Terms

1.1 Welcome to H3 Designer Eyewear. By visiting our website, booking an appointment, or purchasing any products or services from us, you agree to comply with and be bound by these Terms and Conditions.

1.2 If you do not agree to these Terms, please refrain from using our website or services.

1.3 H3 Designer Eyewear reserves the right to update, modify, or replace these Terms at any time without prior notice. The most current version will always be available on this page.

2. Prescription Glasses

2.1 All prescription eyewear orders must be accompanied by a valid and current prescription issued by a licensed optometrist or ophthalmologist.

2.2 The prescription must include your full name, date of examination, and the optometrist’s contact details.

2.3 We are not responsible for errors in the prescription provided by the customer or any external optometrist.

2.4 Once your order is confirmed in-store, it cannot be amended, cancelled, refunded, or exchanged.

3. Non-Prescription Glasses

3.1 All non-prescription eyewear, including sunglasses and fashion frames, are final sale.

3.2 No exchanges, returns, or refunds will be accepted once the purchase has been completed.

3.3 If a frame or product is temporarily unavailable, our staff will inform you of estimated restock times or similar alternatives.

4. Warranties and Repairs

4.1 All products are inspected before delivery or collection.

4.2 We do not offer a general return, exchange, or refund policy. However, if there is a manufacturing defect identified within a reasonable period, we may assist with repair or replacement at our discretion.

4.3 Damage caused by misuse, wear and tear, accidents, or unauthorised repairs is not covered.

5. Appointments and Eye Exams

5.1 Customers may book eye exams or consultations in person or through our store’s contact options.

5.2 A valid prescription must be used for ordering prescription eyewear.

5.3 Appointment cancellations or rescheduling should be done within a reasonable notice period.

6. Promotions and Offers

6.1 Any special promotions, offers, or discounts are valid for a limited time and subject to availability.

6.2 H3 Designer Eyewear reserves the right to modify, suspend, or cancel any promotion without notice.

6.3 Promotions cannot be combined with any other discounts or offers unless stated otherwise.

7. Privacy and Personal Information

7.1 We respect your privacy. Any personal information collected in-store or through our website is used solely to provide services, process orders, or communicate with you.

7.2 We do not sell, share, or disclose your personal information to third parties, except as required by law.

7.3 For more details, please refer to our Privacy Policy.

8. Liability

8.1 All products should be used responsibly and as intended.

8.2 To the fullest extent permitted by Canadian law, H3 Designer Eyewear is not liable for any loss, injury, or damage resulting from misuse of our products or services.

8.3 H3 Designer Eyewear’s liability, if any, shall be limited strictly to the amount paid for the product or service in question.

9. Intellectual Property

9.1 All website content, including text, images, designs, and logos, are the property of H3 Designer Eyewear and protected by applicable copyright laws.

9.2 You may not reproduce, copy, or distribute any material from this website without prior written consent.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

10.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

H3 Designer Eyewear

Address: Kitchener, Ontario, Canada

Email: H3designerew@gmail.com

Website: www.H3eyewear.ca